Shipping Policy

Thank you for shopping with Jakej Pegs. We are excited to offer worldwide shipping and ensure that your products are delivered to you in a timely manner. Please read our Shipping Policy below for details on shipping costs, delivery times, and handling procedures.

1. Shipping Destinations

1.1 Worldwide Shipping:
Jakej Pegs offers worldwide shipping to a variety of countries. Wherever you are, we strive to ensure your order arrives as quickly and efficiently as possible. Please note that shipping rates and delivery times may vary depending on your location.

2. Shipping Costs

2.1 Shipping Fees:
Shipping costs are calculated at checkout based on the destination country and weight of the products in your order. We strive to keep shipping costs transparent and fair. The exact shipping fee will be displayed during checkout before you confirm your purchase.

2.2 Free Shipping:
We may offer promotions for free shipping on specific orders or during special campaigns. These offers will be clearly stated on our website or at checkout.

3. Delivery Times

3.1 Estimated Delivery Time:
We aim to deliver your order within 5 to 7 business days from the date of dispatch. Please note that this is an estimate and delivery times may vary depending on your location, customs processing (if applicable), and third-party delivery carriers.

3.2 Delays:
While we strive to fulfill all orders within the estimated timeframe, unforeseen delays may occur due to factors such as weather conditions, customs processing, or carrier-related issues. We will do our best to keep you informed if any delays arise.

4. Handling Procedures

4.1 Order Processing Time:
Once your order is placed, we will process it within 1-2 business days. Orders are handled and shipped Monday through Friday, excluding public holidays.

4.2 Packaging:
We take great care in packaging your order to ensure it arrives in excellent condition. All products are securely packed with appropriate materials to prevent damage during transit.

4.3 Shipping Confirmation:
Once your order has shipped, you will receive a shipping confirmation email with tracking details (if applicable) so you can monitor the progress of your delivery.

5. Payment Method

5.1 Cash on Delivery (COD):
Please note that we only accept Cash on Delivery (COD) as a payment method. Payment for your order will be collected by the delivery agent at the time of delivery. We do not accept any other payment methods (such as credit cards or online payments).

5.2 Availability of COD:
The Cash on Delivery payment option is available for all orders, and no prepayment is required. Please ensure that you have the exact amount available for the COD payment upon delivery.

6. Customs and Duties

6.1 Customs Fees:
For international orders, customs duties or import taxes may be applied depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the shipping costs. We recommend checking with your local customs office for more information on applicable charges.

7. Contact Us

If you have any questions regarding shipping, delivery, or order status, please feel free to contact us: [email protected].