Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website and services provided by Jakej Pegs (“we,” “us,” or “our”). By accessing and using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. General Terms

1.1 Acceptance of Terms: By using our website, you agree to be bound by these Terms, including any future modifications. We reserve the right to change these Terms at any time, and such changes will be effective immediately upon posting on the website.

2. Products and Services

2.1 Product Availability: All products on our website are subject to availability. We reserve the right to modify, discontinue, or restrict access to any product or service at our discretion.

2.2 Order Confirmation: After placing an order, you will receive an order confirmation email. This email is not an acceptance of your order but a confirmation that we have received it. Acceptance of your order occurs when we dispatch the product.

3. Payment and Delivery

3.1 Payment Method: At Jakej Pegs, we only offer Cash on Delivery (COD) as a payment method. We do not accept any other forms of payment, such as credit or debit cards, bank transfers, or online payment services.

3.2 Payment Process: Payment for your order will be collected in cash by the delivery agent at the time of delivery. Please ensure you have the exact amount ready as we do not provide change.

3.3 Shipping and Delivery: We will deliver your order to the address you provided at checkout. Delivery times may vary based on location, and we will notify you of the expected delivery date. We are not responsible for delays caused by third-party delivery services.

3.4 Delivery Fees: Any applicable delivery charges will be clearly stated at the time of checkout before confirming your order.

4. Returns and Exchanges

4.1 Return Policy: Due to the nature of our services, returns or exchanges are not accepted unless the product is damaged or defective upon delivery. Please inspect your products upon receipt. If any item is damaged, you must notify us within 48 hours of delivery.

4.2 Refunds: Since we do not handle pre-payments, refunds are not applicable. However, if you have an issue with a damaged or faulty item, we will work to resolve it by providing a replacement or other solutions as appropriate.

5. User Responsibilities

5.1 Accurate Information: You agree to provide accurate, current, and complete information when making a purchase, including your shipping address and contact details.

5.2 Failure to Pay: If you are unavailable or unable to pay the delivery agent upon delivery, your order may be canceled. We reserve the right to refuse service to customers who repeatedly fail to pay on delivery.

6. Intellectual Property

6.1 Content Ownership: All content on our website, including text, images, logos, and product descriptions, is owned by Jakej Pegs or its affiliates. You may not use, copy, or distribute this content without our prior written permission.

7. Limitation of Liability

7.1 No Liability for Damages: Jakej Pegs is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products.

8. Privacy Policy

8.1 Data Collection: We collect personal information to process your orders, communicate with you, and improve our services. For more details, please review our Privacy Policy.

9. Governing Law

9.1 Jurisdiction: These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Jakej Pegs operates. Any disputes will be resolved in the competent courts of that jurisdiction.

10. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at: [email protected].